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  • After-sales Questions

Our laser cutting machines are capable of cutting a range of meterials, including carbon steel, stainless steel, aluminum, brass, and alloy. The maximum thickness that can be cut depends on the specific model and material. You can find more detailed information about our machines’ capabilities on our product introduction page.
We offer 3-year warranty.
Our headquarters is in Jinan, Shandong Province, China.
Please leave a message here for us to contact you. Our sales manager will send you more details.
Thank you for reaching out. To better assist you, please let us know your requirements here , and our sales manager in charge of the local market will be in touch with you shortly.
We have sales target for agents. Later our professional sales manager will contact you. Leave a message here .
I’m deeply sorry that you haven’t received a response yet. Can you please provide your email or WhatsApp information here , along with the cutting material and country you’re in, so that I can follow up with our sales manager and get back to you ASAP.
Yes, we provide free training for customers.
Please negotiate with your sales manager about payment issues.
Please click here to choose the model .
Yes, we have a team of sales managers who are fluent in multiple languages and can assist with any queries you may have.
Yes, we offer free exclusive training to every customer, and our commitment is to ensure that you are fully satisfied with our machines.
Please contact your sales manager.
Please accept my apologies for the inconvenience. Kindly provide a description of your issue here , and our after-service engineer will contact you directly to assist you further.
It is important to regularly clean and maintain the lens. If you require further details, our professional engineers are available to guide you after you have purchased our machine.

* Owing to the real-time updating of products and technologies, the datas and product pictures on the site are for reference only